Privacy Policy

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Last Updated: September 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, upgrade your subscription, or use the Service. This includes:

  • Educator Information: Name, email address, password, institution details, and payment information (processed via our third-party payment gateway).
  • Student Information: When students participate in activities, we collect their self-reported name and Roll Number (PRN) for grading purposes. We do not require students to create accounts.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Process transactions and send related information (e.g., confirmations, receipts).
  • Send technical notices, updates, security alerts, and support messages.
  • Generate analytics reports for educators based on student participation.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Third-party vendors who help us operate the Service (e.g., hosting, payment processing, AI generation via Google Gemini).
  • Legal Requirements: If required by law, subpoena, or other legal process.

Note regarding AI: Prompts submitted to generate activities are sent to third-party AI models (e.g., Google Gemini). Do not submit personally identifiable information in your generation prompts.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or data storage is 100% secure.

5. Your Choices

You may update or correct your account information at any time by logging into your account settings. You may also request deletion of your account by contacting support.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@activo.com.